Request a Quote
Fill in the form below. Tell us as much as you can about what you’re dealing with, which rooms, when it started, any flood or leak history, so a contractor would have something useful to work from.
quote form
Fields: Name, suburb, phone, email, and a short description of the job.
What Happens Next
1. Your enquiry is captured and screened for spam, then reviewed personally by the operator, Mark A Jeanes. No call centre, no automated reply.
2. It may be referred to one independent local contractor, if and when a contractor is confirmed for your area. We don’t promise a response time while the referral network for this region is being established.
3. The contractor contacts you directly to ask any follow-up questions and arrange an assessment at a time that suits you.
4. The contractor gives you a written quote covering scope of works and fixed pricing before any work begins. Your contract and your invoice are with them, not with us.
You can withdraw your enquiry at any time by emailing [email protected]. No obligation, no pressure.
Suburbs We Service
We cover the full Northern Rivers region, including:
- Byron Bay and the Byron Shire
- Ballina and the Ballina Shire
- Lismore city and surrounds
- Lennox Head
- Bangalow
- Mullumbimby
- Murwillumbah and the Tweed Valley
- Casino and the Richmond Valley
Not sure if we cover your area? Include your suburb in the form, we’re happy to let you know.
How Your Enquiry Is Handled
Honesty about where this service is up to: while a contractor is being confirmed for your area, we don’t promise a response time, and there is no automated reply.
- Every enquiry is screened for spam and then read personally by the operator
- Urgent situations, active flooding, severe health symptoms, or a property that needs to be cleared for occupation, are worth flagging in the form so they can be prioritised in that review
- Any referral goes to one independent local contractor, never auctioned to several
Frequently Asked Questions
Do you charge for quotes? Talking to us costs nothing. Contractors in this region typically charge $250 to $600 for an on-site inspection depending on property size and location, and most credit that fee against the cost of any remediation work that follows. Confirm it with the contractor before you book.
Can I get a quote without an on-site visit? For simple, clearly defined jobs (e.g., a small bathroom ceiling), a contractor can often give an indicative price based on photos and a description, so mention in the form if you have photos ready to share once they contact you. For anything involving suspected concealed mould, post-flood properties, or properties with health-affected occupants, an on-site assessment is required for an accurate recommendation.
Do you work with insurance companies? A professional contractor can provide inspection reports and documentation in the format required by most major insurers, and many can liaise directly with loss adjusters. Read more about the water damage and flood mould service.
Are contractors available on weekends? Sometimes. Mould removal is frequently urgent and weekday appointments don’t always work. Weekend availability varies by contractor, so mention your preferred timing in the form and it will be passed on with your enquiry.